All of us have gone through instances where we have received a faulty or defective product. If it is an expensive one, it would just be more of a misfortune. We often order products online, and there is a chance of them being defective.
In more crucial cases, these products can be dangerous to you as well. For example, electrical products or appliances can cause electric shocks if not manufactured correctly. It might be just a manufacturing mistake or any other matter related to the vendor, but it would eventually be at your expense. If you suffer an injury, the hospital bills would be added to that expense as well.
There are also the cases of the product being a different one altogether or not performing its core function properly. You can opt for a replacement or a refund in those cases and can call for compensation for additional costs you may have to incur. All of these matters fall under the legal domain, and it is best to hire a reputed company to help you exercise your rights.
However, there are certain duties you have as well being consumers;
As a consumer, you have the right to claim compensation in case of the following situations: Negligence:
The plaintiff can collect damage in the case where he or she can prove that the negligence on the part of the manufacturer or the retailer has led him to suffer injuries. The seller must ensure that his products are safe to use and breach of that duty is an offense. For example, if a microwave oven is not properly tested before launching into the market, and a person gets hurt, he’ll be able to sue for negligence.
Strict Liability
In some cases, the manufacturer is strictly liable for product defects during manufacturing. In the case of strict liability, the plaintiff need not prove negligence on the manufacturer’s part; they have the right to sue for strict liability. If the specific product has an inherently dangerous nature that cannot be avoided even with reasonable care, it would be a case of strict liability if a person gets hurt using that product.
As a consumer, you need to be aware of your rights, and in the situations explained above, you should give a call to your lawyer.
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