SAP is the leading ERP solution provider in the market. SAP has developed the SAP Business One for catering to the small and medium businesses specifically. It is an affordable and dependable solution which is very easy to use and quite a popular ERP solution among the SME community. SAP Business One software runs on the in-house memory database created by SAP called HANA and gives reliable performance. SAP Business One is known for its flexibility which is its strongest point as every business needs a tailor-made ERP solution that can provide solutions to issues specific to their business and doesn’t have a one-size-fits all approach for every company.
There are several SAP Business One Service modules that can help organizations track the provided SAP services properly. The service module will enable the merchants to effectively organize and monitor the provided services. This can be done according to specific items and groups, serial numbers, etc. It will also enable a proper analysis of the provided services with the help of a system of reports and dashboards.
What is the SAP Business One Service Module.
The work with the SAP Business One Service module will start with the setting up of the templates of the service contracts as well as understanding the business requirements for making a customer equipment card. SAP Business One provides the following service contract templates: Bronze, Silver, and Gold. Before providing the service, a contract is created and assigned to the customer. SAP Business One enables you to use the existing templates for creating a new contract instantly. It also allows you to change the type of contract from a Serial Number to Item Groups.
The SAP Business One Service module lets you automate the creation of equipment cards. It will deliver different service reports for enabling monitoring of the service level provided. The SAP Business One Service module will provide access to the service contracts of the customers, open service calls, and other important features with the help of a mobile interface. Leaders and managers can download the application on their mobile for free and use it on the go whenever they want. It will not only show the open service calls but also information related to customer data, service contacts, and more. After the installation of the application, the configuration has to be done properly on mobile as well as in SAP Business One for ensuring safe connectivity.
How does SAP Business One Support E-Invoicing?
The movement of goods from one place to another is made easy by the filing of ‘E-Way Bills’ on a common GST portal which the GST Council has implemented as a system of e-invoicing. A company should submit information about the invoice that was generated from their ERP system to the Invoice Registration Portal and get the unique IRN as well as a QR code from the portal.
E invoicing in SAP adheres to all the rules of GST invoicing making it easier for business owners. It also includes the local invoicing system that is being followed by every industry in different countries. Some of the information is compulsory while the rest is believed to be optional for the businesses. Business leaders need to make sure that while submitting the e-invoices, every e-invoice should be registered individually and cannot be processed together. SAP Business One makes it easy to follow the system. It will offer choices to the customers in relation to the actual deployment and using the solutions.
Takeaway
Optimization of the sales as well as the service departments is the key to maintaining good customer relations. The SAP Business One service module provides the support that is required for effective service and contract management. Customer relations are improved which is proven to give a boost to the profitability and growth of the business. We, at Praxis Info Solutions, are committed to the customers and provide them our full attention at any time. Even the members of our management team are always available for our customers. We have helped many companies in the market in their implementation of the SAP Business One solution and we constantly remain the trusted partner in case of any requirement in the enterprise solutions.
