How to

How to Fix Netflix Streaming Issues

There are several streaming issues that Netflix users run into. 

There is no set answer as to what these streaming issues are, but there are suggestions for how to find and fix them. These issues include:

  1. How to fix Netflix app crashing
  2. How to fix Netflix Error 12001 on Android
  3. How to fix when you can’t download Netflix content
  4. How to fix Netflix Error 1012 on iOS
  5. How to fix black screen on desktop
  6. How to fix Netflix 4K problems

These tips below can help fix those problems, as well as other streaming issues that people experience with Netflix. 

If Netflix is already open, close it and re-open it before trying any of the tips below.

These are some general fixes that may fix your Netflix streaming issues, but these are not the only ways to try and fix them. 

Everyone’s internet is different, so it can be difficult to find a solution for every individual.

Below are some common suggestions that many users have found success with to get their solutions for fixing Netflix streaming errors.

HOW TO FIX NETFLIX APP CRASHING

Sometimes apps stop working. There are a few things you can do to fix this problem. You can try uninstalling and reinstalling the app, or resetting your phone if it is an iPhone.

If you are using a phone, turn it off and on again. If that doesn’t work, delete the Netflix app. If you are using a TV, go to the appropriate store to get the Netflix app.

Netflix is a good service that you can use on your TV. You might be able to delete it, but this will make the TV not work well. Instead, try to sign out of the app and clear the TV’s cache.

If you don’t have Windows or macOS, turn off your antivirus software and then try signing in again.

HOW TO FIX NETFLIX ERROR 12001 ON ANDROID

The Netflix app on Android might have problems. These are often the errors 12001. This means you need to clear your data on your device.

If restarting your Android doesn’t work, you will need to clear Netflix data from it.

  • Go to Settings on your phone.
  • Select application manager.
  • Find Netflix and clear the data.

If your internet is not working, you can try to connect to a different WiFi. Or contact Netflix.

HOW TO FIX WHEN YOU CAN’T DOWNLOAD NETFLIX CONTENT

Netflix has a way that you can watch TV shows and movies after downloading them. 

You can do this before planes or if there is no good internet. Sometimes it doesn’t work well, so these are some ways to fix it:

If you’re using a jailbroken iPhone or a rooted Android device, you might as well stop right now. The functionality will not work.

Secondly, make sure your smartphone or tablet runs Android 4.4.2 or iOS 8 and that the most recent version of the Netflix app is installed.

If everything else fails, consider uninstalling Netflix on your phone or tablet again.

HOW TO FIX NETFLIX ERROR 1012 ON IOS

Error 1012 is a problem that only happens on iOS devices. The Netflix app cannot find the Netflix servers. You might have a bad connection. Restart your device, app, or home network and see if that fixes it. 

You can try restarting your device, app, or home network to fix it.

If you have tried the other things but the Netflix app is still not working, you need to reset it. Go to Settings > Netflix and turn on Reset.

Press the Home button twice. Swipe up on the Netflix app, then you will need to re-enter your login information.

HOW TO FIX BLACK SCREEN ON DESKTOP

If you try to play a video on Netflix for Windows or macOS, you may get a black screen.

This issue has three primary causes:

Due to Cookies: You can clear your browser’s cookies by getting instructions for each browser. You will find the instructions on the settings page.  

Due to Silverlight Plugins: Microsoft stopped supporting Silverlight years ago. It’s still possible to install some plugins for Silverlight, but it could have been preventing video playback. 

You need to delete Silverlight from your system if you have it installed.  

Due to Antivirus: Some security software on your computer can cause problems with Netflix. Try not to use the security software for a while to see if that helps.   

If you are using a computer, the screen might have turned black. Try using another browser or turn off any plugins that you are using.

HOW TO FIX NETFLIX 4K PROBLEMS

You need to have a TV that supports 4K. An internet connection should be fast enough to use Netflix in 4K. When you are watching a show or movie, it has to be available in Ultra HD. 

Netflix has different plans. Make sure you are on the one that has 4 screens and Ultra HD. You will need to make sure your Internet speed is fast enough.

If you are not getting HDR or 4K, then check your device. If it is a 4K TV, then you will get 4K. 

Older devices like Apple TV, Fire TV, and other streaming things will not give you this unless they support it.

You may need to buy a new device or stream from your TV, Xbox One S, Xbox One X, or any cable box that supports Netflix in 4K.

If you have the right TV, streaming, device, and subscription plan, but don’t see an Ultra HD symbol beside a film, check your HDMI connections. 

You may need to connect to a different port on your TV.

Only one connection is sufficient for some TVs. To watch 4K content on Netflix, both your television and streaming device must support HDCP 2.2.

CONCLUSION

Netflix, one of the most popular movie and TV show streaming services in North America, has a way for you to watch movies or shows offline.

This article will help you fix any errors that may happen when downloading Netflix content on your phone or tablet so that it is possible for you to enjoy uninterrupted viewing even if there isn’t good WiFi reception.

I hope this article will help you to fix Netflix streaming issues. If you still have questions, feel free to leave a comment below and we will try our best to answer them.

Also, do not hesitate to share this post with your friends and family so that they can also benefit from it!

Good luck and happy streaming!

Ethan

Ethan is the founder, owner, and CEO of EntrepreneursBreak, a leading online resource for entrepreneurs and small business owners. With over a decade of experience in business and entrepreneurship, Ethan is passionate about helping others achieve their goals and reach their full potential.

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