Aviation literally processes in the cloud, and so should the development and operation that enables it. Simply said, the aerospace industry can reap good rewards from implementing cloud computing in aviation software development.
Of course, cloud computing is nothing new to the aviation industry. It has been proliferating for years. But in recent years, airlines have shown an increased reliance on cloud modernization to monitor flight status and access other information. Unsurprisingly, in coming years more and more airlines will opt for cloud consulting services and embrace the transformation they can provide.
Through cloud tech, airlines can access valuable data insights, build dynamic customer experiences, and usher in a new era of efficiency. Indeed, cloud computing is revolutionizing the airline industry in nearly every facet of operations.
Let’s check some of the best ways that cloud computing can transform the airline industry:
Table of Contents
7 Best Ways Cloud Computing is Transforming the Aviation Industry
1. Redefine Customer Engagement
Cloud tech enables airlines to connect with passengers directly on digital mediums and social platforms anywhere, anytime. This direct engagement can help build a reinforced relationship that benefits both sides.
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The customers feel more secure sharing their travel preferences and other information while the airlines can utilize this information to provide a more tailored approach to connect with the target audience.
Also, by modernizing the system through cloud solutions, airlines can access deeper data insights that stretch across the organization. This data can be accessed by airline staff, security personnel, and others who are entitled to improve customer engagement.
2. Reinforce Customer Experience
Many airline companies still count on decade-old software and systems to run their business modules, which may prevent companies from leveraging their full potential. And even if the individual business unit gains ground in doing its job, airlines often fail to deliver a dynamic customer experience.
Not to mention, passengers these days have become more demanding in their quest for services. Therefore, to meet the burgeoning demand, airlines must modernize their communication system to better connect with passengers and streamline operations. And when it comes to delivering top-notch customer service, what technology could be better than cloud computing? For instance, airlines are using cloud computing to deliver services such as self-boarding gates and label-printing luggage drops.
3. Resolve Technical Issues
In the last few years, airlines have faced some high-profile challenges and technical issues that resulted in lost revenue, canceled flights, and dissatisfied clientele. From United’s router challenges to Delta’s massive power outage, these issues often stem because of using less reliable and outdated technology.
Cloud tech mitigates the risk of downtime and multiple data backup options that improve resiliency. Additionally, cloud consulting services digitally transform the IT spectrum that undergirds their system from the inside out for greater reliability and stability.
With these protections in place, individual business units can avert problems that can cause downtime, canceled flights, reduced ROI, and so on. Accordingly, airlines can focus on efficiency and their core business—transporting passengers.
4. Reinvent Old Aircraft Maintenance System
Another business facet where cloud tech can bring transformation is aircraft maintenance. In today’s fast-paced epoch, the need to be able to request, replace and maintain the aircraft components while staying abreast of the latest safety guidelines, regulatory compliance, aircraft servicing logs, etc. has been more crucial than ever before.
With that said, aircraft mechanics who have access to cloud computing technology can immediately retrieve the most current documentation and right information anywhere, anytime, even when they are on the go or out in the field.
Parts lists can be generated from technical publications, minimizing the time and reducing the risk of errors, which were possible with handwritten parts requests. Productivity improves, so as safety and compliance because the information aircraft mechanics require is readily available to them whenever and wherever they need it.
5. Empower the Digital Transformation
With cloud computing, the aviation industry can leverage other tech trends like AI (artificial intelligence) and ML (machine learning). These technologies help airlines improve their operations, tackle maintenance challenges, foresee customers’ actions and earn customers’ trust for life.
Additionally, cloud tech works toward a better tomorrow by reducing carbon footprints and developing data-based solutions that strike the right cords for passengers and shareholders alike.
6. Recognize Airline Staff Efficiency
Cloud-based systems allow the aviation staff, passengers, security personnel, and anyone who is entitled to access the stored information from any device with internet connectivity. It helps aviation staff focus on their chores even on the go – something that’s highly integral in an industry that aims to transport people.
Whether aircraft mechanics need to view parts lists or ticketing staff require serving passengers, these people can seamlessly access the relevant information in no time. It makes the airline’s team more efficient in their work, propelling them to perform better while producing more appealing results that drive more customer booking and retention.
7. Reduce Total Cost of Ownership
When integrating cloud solutions into the system, airlines can save big by eliminating the need of buying and maintaining on-premise servers and hardware. Also, the system will not need IT personnel to manage them since the cloud solution can cater to the scalability required to tackle any workload. Accordingly, airlines don’t necessarily require increasing the IT workforce and expanding the IT infrastructure. Consequently, there would be no software updates or no IT facilities to maintain. This way, the administrative overhead is reduced significantly.
Conclusion
Cloud computing is by all means becoming an important contribution to the overall transformation of aerospace. It will continue to improve productivity, streamline operations and revolutionize the airline industry around the globe. Hence, airline companies must recognize the benefits of cloud computing and implement it across their business spectrum.
However, to realize the digital transformation that cloud strategy can bring to the aviation industry, firstly businesses need to make the most crucial decision of choosing top-grade cloud consulting services. This single step can leave an outsized impact on their enterprise transformation journey, which will take airlines into a new era.
