Do you own a business or are planning to start one? Regardless of the size of your company and for how long you have been handling it, you know that it is critical to choose the right people to assist your operations and help you to keep growing. Whether you need support with finances and accounting, cleaning, remodeling or any other area of your business, you want to get a good value for your investment. One of the most important parts to building a great, long-lasting relationship with your customers is the implementation of an adequate marketing campaign, especially one focused on social media. Without question, a company without this type of strategy is out of the game. If you want to expand your market further, in this article we will tell you the top 5 questions you need to ask a social media marketing agency before hiring them.
1. What types of agreement and projects do you offer?
Chances are that this is your first time hiring a social media marketing agency, and you may want to give it a try and see how it goes before committing to a long-term relationship. Perhaps you have a big end-to-end agreement in mind or you feel ready to work with a certain team on a regular basis. Regardless of the type of project that you want to develop, it is important to ask about it beforehand and keep an open communication with your assistants.
2. Which types of payment options and plans do you have?
When it comes to payments, the rule of thumbs is that the more available options you have, the better. A social media marketing team that gives you the freedom to pay with your credit card and offers different packages, it is a huge help for a business, especially if you have a small company.
3. Does the work done have any guarantees?
In this respect, it is essential that the work done has a long term positive effect. Whether you have the intention of increasing your number of followers on Instagram or getting more plays on Spotify, you wanna be sure that the results can be warranted for at least a couple of months.
4. How long is it going to take to see results?
Let’s get it straight, the whole point of hiring a social media marketing agency is to reach your business milestones in an improved way, meaning that you want to boost a valuable brand and attract more customers faster. So, it is always a good idea to ask your agency what their estimated delivery time is and compare it with other offers.
5. Which kind of support do you offer in case that I need further assistance?
Whether you have a couple of questions now, or in the future, it is a big asset to know that you will be able to reach out to them and receive high-quality service, as well as the information that you need. Paying a bit more to receive 24/7 support, might be worthy in many cases.