Is your small business still using a desk phone with an analog phone line? If so, you might want to reexamine your current phone technology to determine whether it’s time to upgrade to VoIP softphone technology.
Desk phones were around for decades before the internet ever existed. Every professional person with an office desk had a corded phone on it. Desk phones were the primary way to make and receive phone calls.
Of course, the biggest problem with desk phones is that you cannot answer calls while you’re away from the office. In fact, you cannot even see who has called or left a voice message until you get back to the office. That could mean disaster if you end up missing a critical phone call.
Table of Contents
Softphone for Business
A softphone is basically a phone which relies on software and the internet to send and receive phone calls. If you have a smartphone, you can download a softphone app that will turn your smartphone into a “digital desk phone.” In other words, the calls you make and receive through the softphone app are transmitted as digital signals over the internet. No traditional analog phone line technology is required.
Is a Softphone App Right for Your Company?
All small businesses are different. Depending on your company’s industry, you might not necessarily operate a computer-based or technologically sophisticated business. But does that mean you should not upgrade your desk phone to a softphone?
Here are some of the best reasons why you should upgrade to a softphone app:
Establish a Mobile Desk Phone
The softphone app technology allows you to send and receive phone calls whether you’re in your office or not. You’ll never miss another customer or employee phone call again if you carry a smartphone with a softphone app installed.
The days of relying on a corded desk phone in your office are over. Now the technology exists to carry your “desk phone” in your pocket wherever you go. Doesn’t that sound more convenient for managing your business calls?
Host Video Calls
Something you could never do on a desk phone is host video conference calls simultaneously with one or more other people. VoIP services let you host multiple video conference calls through the softphone app. The technology is all cloud-based, so you don’t need expensive smartphones or laptops to conduct these video calls.
Forward Calls to Mask Your Real Phone Number
How would you like to receive business calls on your smartphone without giving away your mobile phone number? The VoIP business phone service lets you forward incoming business calls to private phone numbers, such as your cell phone number. Meanwhile, the person making the call won’t see that forwarded number.
Transfer Calls to Your Colleagues
If you cannot come to the phone to take a customer call, you can transfer the call to one of your colleagues using the same business phone service. The VoIP softphone app technology lets you drag and drop the call transfers after the pop-up notifications appear on your smartphone screen. It is fast and easy to execute.
Get a Digital Business Phone Service Today
Joon is the leading provider of VoIP phone services in the United States. We are the preferred business phone service provider for small businesses that wish to upgrade their small business phone systems to feature VoIP softphone technology. Our company offers affordable and reliable business phone systems and VoIP services which can increase the productivity and communication efficiency of almost any small business.
Would you like to learn more about our highly beneficial business phone service? Please call us at 844-GET JOON to schedule a free consultation with our helpful staff.
