The need for business software implementation is growing every day. Epicor is one of the most competitive business software companies in the industry. You may need to hire an Epicor consultant to get through the implementation of new software for your business.
What is an Epicor consultant? An Epicor consultant is a firm that specializes in Epicor ERP software for your business. They can handle everything from implementing a new system to training clients on how to use the system while limiting confusion and difficulties.
Continue reading to learn about the 5 key questions to ask your Epicor consultant.
1. Are You Experienced in My Industry?
Your ideal Epicor consultant will have a ton of experience working with Epicor software. However, this doesn’t necessarily mean that they will have enough experience in your industry. You should hold out until you find someone who does have experience in your industry.
The ERP consultant that you decide to move forward with will be able to match your ideals and your company’s persona. They will know your industry inside and out and maybe even work with competitors within the industry.
2. Are Your Consultants Qualified?
Having an Epicor consultant with the right qualifications will make a world of difference in the success of your implementation. If they have the right qualifications and several years of experience, you know that they will be able to help you improve the way that you run your business.
Click for more info on the Epicor consultants at Tomerlin-ERP.
It’s equally important for your consultant to be using licensed software. Make sure you make a point to ask them if their software is, in fact, licensed. If it isn’t, you should look elsewhere for the implementation of your Epicor software.
3. How Many Successful Implementations Have You Done?
Any Epicor consultant worth your time and money will have had several successful implementations over their many years working in the business software industry. When you ask your potential Epicor consultant how many successful implementations they’ve had, they should be able to give you an exact number without much thought.
4. What Is the Timeline For Implementation?
You don’t want to go through the entire process without an end date in sight. An exceptional Epicor consultant will be able to give you an estimated timeline for any project.
They will be able to give you a detailed estimate where every step of the implementation is planned out in great detail. They will be able to tell you how long it will take for installing/upgrading the software. They can even tell you how long it should take to train all of your employees on using the software.
5. Do You Have a Money-Back Guarantee?
The right Epicor consultant for your business will be so confident in a successful implementation that they will have a really great money-back guarantee. It’s likely that companies with a really good money-back guarantee rarely ever have to repay their clients.
In the unfortunate event that you are unhappy with the implementation, you won’t have lost a ton of money in the process.
An Epicor Consultant Can Improve Business
Hiring an Epicor consultant is one of the best decisions that you can make for your business. They have the ability to improve how your business runs while teaching you how to keep up with the changes in your business’s software due to this tech upgrade.
If you found this post to be helpful, check out our other content on business for more information.