Whether you are an Uber, Lyft, or Bolt driver, a five-star rating comes in handy. As a car share operator, finding ways of attracting more customers is vital. Below are three tips that are your best bet at maintaining current clients and captivating more:
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1. Maintain an orderly vehicle
How mud, dust, drink bottles, tissues, receipts, and tickets always find a way to the car’s door pockets and under the seats will always be a mystery. But one thing is for sure, prevention never works.
You wouldn’t welcome your guests to a dirty and untidy house, would you? The same goes for your car. Whenever you get a ride request, check for any clutter before picking up the customer. Customers never forget dirty vehicles, one of the reasons for a low rating.
The following tips are a bridge to a clean and tidy car.
- Do you have a bin in the car? No need to overdo it; a small container works just fine. You could also improvise anything at your disposal; there is no rule! The presence of a bin is impressive to customers and shows you are keen on detail. As a result, they can effortlessly dispose of items they don’t need. In between dropping off one client and picking up another, you can quickly empty it.
- Learn to clean periodically: As you take a lunch or coffee break, ensure you check your car for any clutter and take it with you or deposit it in the bin. Adopting a habit of clearing messes at the end of every tip fosters a clean car. Additionally, this ensures you never have to deal with so much at once.
- Keep your vehicle free of food and drinks: Occasionally, everyone enjoys gulping down their favourite beverage and a crunchy snack on the side. As a drawback, it affects the ambience as specific foods introduce all kinds of scents in the vehicle, and some customers may not take that lightly. In addition, crumbs and stains make it even harder to clean up.
2. Get a professional to clean your car.
Just like every product out there, you get what you pay for. If you want to spend less on cleaning services, then you risk a permanent bad odour in your car. Instead, find a professional car wash service that incorporates wiping hard surfaces, vacuuming and shampooing internal fabrics, and keeping windows clean.
While you may prioritise the internal components, the external also needs attention, like cleaning and polishing from time to time. You could also introduce a car air freshener that is subtle to passengers.
Getting professionals to get the job done makes your work more manageable and has good value for your money. Since it is done professionally, your customers feel appreciated and may be willing to part with a tip.
3. Professional Detailing
Professional detailing and professional cleaning services are often confused. However, the two are very different. Cleaning is general car maintenance, like a daily cleaning routine in your house. Contrarily, car detailing is similar to a thorough cleaning that takes more time and focuses on detail.
For durability and a good presentation of your vehicle, car detailing is the solution. So, is it a good investment? Yes! If you want to go for ages with a car that’s good as new, that is the secret ingredient.
Suppose you are concerned about squeezing in your busy schedule to create time for the service. In that case, do not worry, there is a solution. Car detailing has never been more convenient and affordable.
With mobile auto dealing services, all you need is to find a reputable firm. They will draft a customised quote based on your needs and save you a lot of hassle!
Since every vehicle is different, car detailing prices vary too and these are some of the services to expect.
- Polishing the Car’s paintwork.
- Buffing out minor scratches.
- Proper washing and polishing of the exterior, from the rims and windows included.
- Remove watermarks and stubborn dirt that gets to the interior.
- Some internal vacuuming, shampooing, scrubbing and spot treatment.
- Finally, proper polishing and glass cleaning.
Cleaning your car is one thing. Another crucial element is car detailing, resulting in a new look and fresh smell, a step closer to getting those five-star ratings that can turn one-time passengers into customers. Remember that a happy customer will also recommend you to friends and family, and in return, who gets the money coming?
Conclusion
Ensuring your car is spick and span is one way to please your clients. But that isn’t enough. That is where professional cleaning and car detailing services come on board. It is a wise investment to be unique and top the rest even on the slowest of days. Keeping up an excellent professional reputation is one way to outsmart your competitors. However, ensure you find a company that is worthwhile with quality services, efficiency and convenience.
