Why are so many companies choosing business process outsourcing in Albania?

Over the last decade, Albania has been beneficial to many European enterprises, assisting them in overcoming numerous difficulties and the complex management of labor surges.

But what exactly does Outsourcing in Albania imply? This notion denotes the process by which a given corporation delegates operational management of one or more functions to third-party vendors. Outsourcing comprises a market analysis of the collaboration of the outsourcing firm and the outsourcer, the two important components of outsourcing.

 

Outsourcing in Albania is not a new trend; in fact, since the early years of post-communism, clothes and footwear companies have chosen this country as the ideal location for their new factories. Over the years, the attitude toward outsourcing in Albania has shifted, particularly in the services sector, such as telecommunications or digital marketing.

Outsourcing in Albania as a process 

Outsourcing is a commercial practice in which organizations “contract out” someone else to handle their tasks or projects for a set amount of time to save money and enhance efficiency. It is one of the most important tasks in business because many organizations strive to product attributes and competing services or products to please customers. This strategy is beneficial to both parties since it permits them to concentrate their energies on the growth of the activity’s core competency. Outsourcing has been around for a long time, although it was not designated as an activity. However, it is only in modern business that this process has been defined. This post will discuss the advantages of outsourcing services in Albania.

What tasks can be outsourced in Albania?

Numerous Italian-based Call Centers have sprouted up in many Albanian cities, but there are also many companies dedicated to Web Development, Digital Marketing, Mobile Development, e-Commerce, Graphic Design, and Content Marketing. 

 

The types of activities that can be outsourced do not stop with these industries. Among the different activities that have emerged are financial, insurance, entertainment, health, pharmaceutical, tourist, energy, and retail industries, among others.

Albania’s current outsourcing situation

The pool’s size is comparable to that of Bratislava, Slovakia, and Krakow, Poland. According to data published by the Albanian Investment Council, the entire size of the sector is projected to be between 120 and 140 million dollars, with a workforce of 32,000 workers and freelancers.

Albania is becoming more famous as a European outsourcing hub. Our country attracts enterprises and activities because of its connection with Western Europe, among other important factors. Albania is currently one of the emerging places in the global scene for the provision of offshore services.

 

This country’s emerging Business Process Outsourcing business is demonstrating the considerable potential for outsourcing and aims to gain prominence in the area.

Why then should you externalize in Albania?

Albania is one of the most promising software outsourcing countries in South-Eastern Europe. It is regarded as a stable location with a very strategic location on the global outsourcing map. It is an EU candidate country, which has significant advantages for corporations interested in cooperating with Albanian companies because legal and financial issues are minimized.

The primary benefits of outsourcing in Albania

Choosing to work in outsourcing in Albania, whether in digital marketing or other fields, is a good decision for the medium to long term. Most investors have opted to work with Albanian enterprises because of their strong technical expertise, responsibility, flexibility, excitement, and great language abilities. This is a common approach used not only in Europe but also elsewhere. It is a practice in which some industries or businesses benefit from the services provided by freelancers or outsourcing organizations.

 

More than half of the population is under the age of 35, and the majority of them speak at least one of the following languages: Italian, English, German, French, and Greek. Learning a foreign language became a necessary element of life in the 1980s as a means of traversing boundaries. The urge to comprehend what happens over the border, as well as the drive to adapt to that reality, has compelled Albanians to study not only foreign languages but also the cultures and traditions of those areas.

Multilingual communication

Albanian developers are youthful, driven, bilingual professionals. They can readily communicate in English, Italian, German, and a variety of other languages.

 

Albanians are multicultural, open-minded, and appreciate international cultures.

Experienced IT professionals

The workforce is more interested in entering the software outsourcing business, and the number is growing year after year. Software engineers are continually learning and receiving certifications in technologies such as Java, C++, Mobile, PHP, and many others.

IT Universities and HUBs

Education is critical in educating the next wave of developers. Many new techniques have been implemented in recent years to develop relationships between the business world and educational institutions. As a result, the Albanian business sector is becoming more active in arranging seminars, funding academies, and extending internship initiatives to provide potential candidates with real opportunities.

Costs reduction

In terms of cost-effectiveness for outsourced software projects, Albania is one of the most fiercely competitive countries in Europe. Engaging with a software outsourcing provider in Albania allows you to receive high-quality products and services at a reduced cost.

Efficiency over time and ease of access

Many countries throughout the world, as well as all EU nationals, do not require a visa to visit Albania. It is in the GMT + 1 Time Zone, thus a customer in Europe will be capable of communicating in real-time with outsourcing teams during office hours.

 

Finally, outsourcing is a commercial technique in which a company transfers activity, operations, employment, or procedures to an external third party for an extended length of time to cut costs or enhance efficiency. It is now a key revenue and strategic approach for practically any business. Outsourcing in Albania provides numerous opportunities for businesses all over the world. This is due to fundamental factors such as affordable labor costs, a high unemployment rate, a lack of young people participating in innovative ventures, a low per capita income level, and geographic location.

Low Labor Cost

The fact that labor costs are very low is the main benefit that draws multinational corporations to outsource to Albania. Because of sluggish economic growth, labor accessibility has been the primary driver for wage disparities with our peer countries. As a result of low-cost services and financing, Albania is a prominent outsourcing market.

Law and Taxes Convenience

Because it does not require previous authorization for first investments and defines particular protections for foreign investors, the Albanian Law on Foreign Investment is indeed very advantageous for foreign enterprises. Furthermore, in comparison to its peer countries, it has an advantageous taxation regime, with only a 15% profit tax. It has a reputable banking system as well as an online system for filing and paying taxes.

Favorable Destination

Albania has shown to be a particularly favorable commercial destination due to its strategic location in the East Balkans. Over the recent decade, several foreign enterprises, notably Italian and German firms, have sought to outsource sound base customer integrated services. It is close to numerous EU countries and is less than two hours away from major European markets such as France, Germany, Switzerland, the United Kingdom, and others.