What Questions Should I Ask the Best IT Company Before Hiring Them?

In recent years, threats to small business cybersecurity systems have only increased. Believe it or not, 2021’s data breaches surpassed 2020 as early as September, and we can expect the same in the new year.

Because of this growing threat, along with the greater reliance on network performance, you need to find the best IT company possible. Fortunately, that’s easier than ever. Let’s talk about how!

1. What Services Does the Best IT Company Offer?

When you are looking for the best IT company, you need to find the one that offers the services your business needs. Cybersecurity, secure file sharing, VPNs, data monitoring, and safe cloud storage are some of the most important for every company.

However, your company may have different needs, especially if you have a lot of remote workers across multiple networks.

Do they train employees? Do they offer remote desktop software? Can they monitor your systems remotely? These are some of the most important questions to ask, along with any industry-specific questions that come to mind regarding services.

2. Have You Worked With Our Industry Before?

Of course, experience is essential for an IT team, but relevant experience is even better. Ask if they’ve worked with similar companies, as well as what they know about yours. This added insight will only help to offer you the right services.

If they have a general understanding of your products and services, mission, marketing efforts, and so on, this will put them in a good position when it comes to offering individualized help. 

3. Do Your Employees Have Continuing Education?

A major red flag for an IT company is if they don’t offer their employees continuing education of any kind. Information technology is one of the most rapidly-evolving fields in the world, so updated education is essential for any IT team.

Conversely, if they do offer continuing education programs to their employees, ask for more information about these programs. Ideally, you want to hear some of the familiar buzzwords of the age like “cybersecurity” or “unstructured data”.

4. When Can We Contact You?

No company wants to pay for services that just sit back and idly monitor their systems. You want an initial IT audit and somebody answering the phone when you need expert advice on your systems, like you would get with these IT Consulting Services.

Remember, if you’re paying for ongoing services, you should expect them to offer you what you need and when you need it. For that, these services will need to be available around the clock during business hours.

Let Them Work Their Magic

Once you find the best IT company for your business needs, just sit back, allow them to work their magic, and rest assured that your systems are in good hands.

The sooner you start, the better. So start looking today and keep reading our blog for the latest information that will help your business!