Digital adoption platforms (daps) have made forming and optimizing the onboarding experience convenient, less time consuming, and even that of more scalable compared with alternatives. But with so many options, how can you decide which type of DAP is the right one for you?
Well, even if you are looking for some userlane alternatives, you may come across some good options. After all, the options in daps are in abundance. To help you make your decision, here you would be taken through a few of the core features of Userlane, a simple yet effective DAP, and present you with a few alternatives to aid the decision-making process. Each tool has its own main features and offers different onboarding solutions for diverse company types.
Userlane is a DAP that concentrates in providing automated employee training and customer onboarding solutions. In fact, the platform even claims to save employees 22 minutes spent on learning how to make the most of a new tool per day and reduction customer onboarding time fivefold. The platform goals to make learning how to use fresh tools fast and easy for anybody. A few of the main features of this platform are like:
- Click path recorder and editor:
- Interactive guide
- User behavior analytics
- Personalized guides with a virtual assistant:
- Page and audience segmentation
Actually, Userlane is specifically designed to help you set up product guides and even interactive walkthroughs with no fuss and in completely no time at all. The platform even makes sure that you can personalize every single experience through gathering data and even offering segmentation services.
Quick Alternatives to Userlane
There are many and a few of the best ones are like:
Whatfix is a DAP that is simply as easy to use as Userlane. One of Userlane’s chief benefits is its ease of integration into any sort of product on web platforms. Whatfix is constantly improving upon that benefit by offering better data analytics, product integration and even adoption, along with onboarding process distribution. Whatfix integrates faultlessly and easily into your product but has more powerful features and analytics specifically designed for product and even that of employee onboarding.
Though Userlane is an onboarding instrument that makes product walkthroughs easier to set up, Whatfix could be a better fit for you for a few of reasons. Whatfix provides you with the following:
- Support with multiple onboarding formats:
- Learning Management System (LMS) Integration
- Enterprise Systems Integration
- Accessible analytics:
- Implementation on more platforms and devices
Other than all of the unique features that Whatfix has to offer, the platform also has unlimited customer training and support, should you ever require any form of assistance. Their concentrate on their customers and customer feedback is what has assisted them become one of the top tools in the world of DAP.
Though Pendo and Userlane both offer product walkthroughs features, they each have varied strengths. Pando’s analytics tool tracks all the things right from user behavior and NPS score to that of product analytics, giving it an edge over Userlane’s analytics feature. Since they have stronger analytics, Pendo is even the better tool for planning feature rollouts and recognizing where you need to enhance your guides.
That being said, Pendo gets optimized only for customer onboarding, while Userlane does both employee and customer sort of onboarding. Amidst other Pendo alternatives, Pendo is more challenging to integrate into your product, and so many of its additional features are hidden behind that of a paywall.
Userlane and walkme possess the same main features, but walkme could have the edge. Userlane is more of user-friendly and may be set up in about five minutes, but walkme has better sort of analytics and more features. Walkme has varied solutions for employee onboarding, employee training, that of product adoption, customer onboarding, and even customer success.
Moreover, Userlane was formed up for small to medium-sized businesses. Whereas they have an enterprise plan, their offering does not really answer all the needs that an enterprise might have, like that of as adoption on multiple platforms. Walkme, on the other hand, was constructed to solve enterprise onboarding issues.
So, since you know about the working of Userlane and some of its alternatives, you are in a position to decide for your organization regarding a right digital adaption platform or DAP.