US Virtual Number: Modern Solution for Fast-Evolving Company

One of the conditions of any business is to always stay in touch with the client. The conditions of fierce competition dictate rules that cannot be neglected. Otherwise, regular customers will prefer to contact a competing organization. Even a small company can receive dozens or hundreds of calls during business hours. Only multi-channel communication provides the possibility of a comfortable dialogue between a specialist and a client in such conditions.

The number of multi-channel communication is indispensable for the development of the company, the increase in staff, and the opening of new offices. Your customers will call on a single number when opening several call centers. All you have to do is to buy USA number and get a virtual SIP number. This will make you always be in touch with clients. Multi-channel communication from Freezvon Company is not a luxury but an indispensable service in today’s business environment. The number of communication channels depends on the intensity of your negotiations.

Advantages of multichannel communication ordering

• Instant connection.
• Quality service and technical support 24/7.
• Efficiency and convenience of settings.
• Advice on any matter.
• Optimal rates for outgoing calls.
• The ability to connect additional tools to improve business efficiency.

The service makes it possible to control the work of employees and create remote jobs. It is easy to superintend the efficiency of managers and telephony costs using detailed reports. It is really important to resolve the issue of multi-channel communication in a timely manner for those companies that launch advertising to attract a large flow of customers.

Multichannel phone number

Our specialists offer

• Reliable communication, Freezvon network uptime rate of 99.97%.
• Additional features of the virtual PBX, for example, the creation of an IVR voice menu.
• Office staff will be able to receive and send faxes.
• Workers can get any incoming calls to one number.
• The company retains the multi-line phone number when changing the address.

The cost of the USA number connection and the cost of using multi-channel communication is significantly lower than the cost of operating several telephone numbers. In some cases, installing a landline phone is too expensive or difficult. Multi-channel communication will solve all problems. The service will allow you to set call forwarding and even go on a business trip abroad while keeping the number. Freezvon specialists will also arrange a single number for all telephones of your company in case of need.

How to set up call recording for incoming or outgoing calls?

Recording incoming conversations to a phone number, as well as recording outgoing calls is a standard functionality with flexible settings that each subscriber can turn on or off in his/her personal account. You can set up a recording of conversations of absolutely all calls, only incoming or only outgoing, or set it all up selectively for specific employees, and turn it off for the rest. All files will be saved in your personal account or sent to email.

How to set up forwarding of incoming calls?

You have to create a profile for each employee in your personal account and specify one or more methods of processing calls in the profile – a phone number or SIP for the application. Incoming calls can be forwarded free of charge using a free application for a computer or smartphone, or by setting up equipment for SIP telephony. Forwarding is possible to a phone number in any country in the world.

Why should you choose us?

• Attractive rates. We took into account the needs of our customers in simultaneous calls when developing services, conversations with other countries, and much more. That’s why Freezvon IP telephony is in such high demand.
• There is no limit on the number of simultaneous calls. The SIP technology makes it possible to organize unlimited channels for the exchange of voice information, so the mentioned technology is indispensable when organizing a large corporate network.
• Savings due to the connection of SIP (the subscription fee is much lower than in the case of analog lines, the number is saved when the office moves, etc.).

The integration of a virtual number in the USA works with most of the most popular CRMs. Setup is quick and accessible to most entry-level users in a couple of clicks. Ready-made widgets with standard functionality are provided by default. You can independently configure integration with any third-party business applications using the virtual PBX API. Please contact our specialists by choosing the convenient method to leave a request for connection. Freezvon uses modern technologies that will allow your company to quickly resolve all work issues and develop business steadily. Feel free to find out how this practically works!