Regard to have a better understanding of; it is better to think a little about these questions. When you walk into a hotel room, do you want your favourite song to play? Do you prefer the space to be bright or dim? Are the curtains drawn or folded? Is the room air cold or warm? And would you like the room to act on the answers to these questions?
A hotel with rooms equipped with the mentioned facilities may seem a bit imaginative and far from reality. Still, with the help of smart hotel technology, all these facilities have become contemporary realities. Even many large hotels have hotel automation system implemented.
Some hoteliers may think of smartening as a waste of money and time, but the opposite is true. With the increasing use of smartphones and the inherent human well-being, it can be said that smart hotel technology is one of the most efficient and profitable techniques for attracting passengers and saving time and money. Keep reading this article if you are interested to know more about the benefits of this technology over hospitality.
Unique service tailored to each guest
The smart hotel technology can store the personal information and habits of each traveller and use it at the next visit to provide appropriate services to each person. For example, if a smart hotel knows that a guest is satisfied with a pedicure at the spa, they will send a pedicure offer to the resort next time.
The smart hotel technology ensures that guests’ needs and orders are answered quickly. As a result, no human error will be involved. Under such circumstances, the guest gets the feeling that his wishes are essential for the management of the hotel and is seriously pursued. This feeling increases the guest’s trust in the hotel. Hoteliers should be careful not to automate any response, especially if the guest is upset about something. In these cases, the guest expects to receive a response in which there is a feeling, and the problem is resolved. Severe issues of guests should be followed up personally by the hotel manager so that the guest does not become more alienated from the hotel.
Hotels equipped with the hotel automation system can provide the maximum comfort to guests. The app or wall-mounted panel which connect to the hotel automation system is provided for guests to control the equipment freely and remotely. Beside to control the guestroom, hotel managers can even know the needs of his guests through the panel or app anytime and anywhere so that to provide the instant service. The point for hoteliers to keep in mind is that in such cases, the smart hotel technology must be in balance with impeccable service
Create a memorable experience for guests
Some people believe that when a traveller goes to a smart hotel, as soon as a waiter does not regularly bend and straighten in front of him, it means that he is not warmly welcomed. But this idea is entirely wrong. When the lights come on as soon as the guest enters their room, the curtains are turned off, the heating or cooling system pre-conditions the place and their favourite music is played, greeting the guest without disturbing anyone. And the guest will feel more relaxed.
Whether your hotel has 100 rooms or 1000 rooms, thewill allow you to better and more efficiently manage and control your collection and automate all the features of the rooms’ smart devices. Take it out. Therefore, you will only focus on the five-star experience of your guests.
With HDL, you can quickly be informed of energy wastage in different parts of the hotel. HDL Automation is the providers of smart hotel solutions with matured automation technology and automation product trusted by clients worldwide. Automate thermostats of HDL hotel automation system minimize energy consumption during peak hours. With just one click, the cost of energy consumption will be reduced by up to 50%. You no longer have to go to each room and disturb other guests to turn off the extras.