Tech

Salesforce Trailhead Best Practices – An FAQ for SF DevOps Users

The modern-day technology users are not fond of conventional user-guide based learning, but they are looking for more innovative and interactive ways of learning and understanding things. Consider this shift; Salesforce Trailhead is a fun way to learn things. By engaging the users with bite-sized content, Trailheads will help them gain advanced technical skills and also for the experts to hone their existing skills.

Trailhead has a gamification approach with assessments in between to demonstrate the skills gained as well as points and badges to illustrate the progress. Trailhead content is also arranged to be delivered in a self-paced manner based on the nature and speed of the users. Offering everything that you want to learn new things, Trailhead is at everyone’s fingertips.

Trailhead as a learning experience platform

Trailhead acts as a library of learning content, which you can easily access anytime from anywhere. Trailhead is designed based on what the users have to learn rather than what the training department needs to teach them. You can easily choose from different topics to learn new skills at one’s pace. Salesforce also keeps adding content to these Trailheads, which always leaves the users to learn something new coming out there.

While the users log on to the Trailhead home page, lists which all content accessible for you. Trailhead can also offer a customized recommendation based on the user type and user activities on the site. You can also view the content based on the popularity of the content, latest, and you can also see what the other Trailblazers are doing out there.

You may also explore the search feature of Trailhead to find the content you are looking for. It is effortless to search the content based on the topic, job role, type of content, experience level, etc. You also have the option to create your custom trail mixes, a personalized path containing the specific content you choose to help you master the skills you prefer to gain.

Structure of Trailhead

Salesforce also offers Trailheads a unique way to teach users how to use the products better and learn about other allied topics like UX design, career-building, etc. The trailhead structure will also always follow a well-defined hierarchy. On top of others are trails, which are designed as modules consisting of units, and each of these units has some assessments.

Salesforce Trailhead content is always kept current with regularly scheduled releases. The Salesforce experts are continually updating the content and adding new content frequently as new features evolve. You may quickly discover how to use the Trailhead to learn the Salesforce Platform and its features. It is easy for yourself and the supervisors to track the progress of learning and test the skills to help the organization succeed with Salesforce.

Trailhead Frequently Asked Questions

What is Trailhead?

It is primarily an interactive learning platform that follows a customized path to learn the fundamentals of the Salesforce Platform. The users can enjoy a fun learning approach and go through the assessments to test the skills gained and earn badges on achievements.

What is a Trail?

Trailhead content is arranged into various Modules, Units, and Trails in a structured way to help the users get through different steps needed to know about features of the Salesforce platform.

  • A unit has various learning objectives for different tools or features of the Salesforce Platform. Most of these units conclude with some challenges that will reinforce the learning objectives of that unit.
  • A module consists of multiple units by comprehensively covering a subject area. Once you finish all the corresponding units in the module, you may get a badge that will display your expertise in the Salesforce profile.
  • A trail is a series of multiple modules in the guided learning to help the users master various aspects of the Salesforce Platform, such as the SF DevOps.

Trailhead is also continuously evolving, and there is much more content to be added on the go.

How do Challenge works?

Challenges are an interactive type of exercise that helps to test the user knowledge in a given unit. Developers can accept the challenges and attempt to complete them on Developer Edition and then get assessed automatically to see the outcome. Developers may have to log into the Developer Edition through Trailhead to get assessed through a challenge. By completing multiple difficulties, you can earn points that will be reflected in your profile.

How to earn Badges and Points?

The users can earn points by completing each given unit. The badges are earned automatically on finishing all units of the given module. These Badges, too get displayed on the Salesforce Developer profile.

What is Developers profile on Salesforce?

Salesforce Developers profile is the account one creates on the website of https://developer.salesforce.com/to get access to your Profile, Developer Forums, Trailheads, and more. It is an easy one-time creation of your profile and then simply log into the Trailheads with the Developers profile and tracking progress, points, and badges. Trailhead may not be accessible with the basic Marketing Cloud account credentials. As far as you do not have a core Salesforce account, one should customize the Developer organization to use the Trailhead and access the modules in it.

Is there any cost involved in accessing Trailhead?

There is no cost at all for accessing Trailhead, which offers content completely free. You can view and learn all the modules into without even logging in to it, but if you want to track your progress and add points and badges by completing a challenge, you need to have an account and logged in to Trailhead. You can simply sign up for a free Developer Edition.

Whether users can start a Module or Trail and pause it anytime?

Yes, the users can start or pause a Module or Trail as they like. These are not timed and meant to offer self-paced learning for the users. On trailhead, you can simply track your progress and take breaks in between to pick from exactly where you left it off. You can also find the estimated time to complete each trailhead module at the beginning itself and look at the progress bar to see how much you have covered.

Above all these, Trailhead also has an anytime support team. If you face any issues or need for support, you can get in touch with the Trailhead Help & Support.

Kiara Prajapati

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