Tech

Richmond Telecom vs. National Cloud Hosted Phone Companies: What Makes

Every business needs a flexible voice and a data cloud hosted phone solution to ensure the business communications run smoothly. Many companies provide these services in America, but if you have wondered what makes Richmond Telecom different, you have come to the right place!

About Richmond Telecom

Richmond Telecom is one of the best companies in central Virginia that provides flexible data, voice, and cloud solutions for business needs. We don’t only sell physical products and install systems at your workplace but also provide aftercare to ensure that our systems run smoothly. We work in collaboration with major telecom providers and customize products ad and services for businesses according to their needs.

If you are considering a business phone system upgrade or planning on getting cloud hosted phone services for your business, you should get in touch with us. Our first step will be to conduct a free analysis of your network to determine how we can improve your current phone system and data network. Then, we will suggest products and solutions for you to purchase.

What Makes Richmond Telecom Stand Out?

1. Easy Installation

When you invest in a cloud hosted phone system from Richmond Telecom, you won’t have to install any lines or hardware. You will only have to purchase IP phones and leave it up to us to install the software for you. Most companies need to install lines for their PSTN interconnected systems. This can cause office disruption and network downtime, leading to a definite drop in revenue if employees cannot make outgoing calls. With Richmond Telecom’s VoIP, you can avoid all of this!

2. Personalized Experience

The type of experience you will receive if you port for Richmond Telecom will be worthwhile. We don’t believe in a one-size-fits-all approach. We believe that not every telecom system solution may work for all companies. Hence, we aim to provide a personalized experience to all of our clients and suggest services and products that we believe will meet their requirements.

3. 24/7 Support

One of our strongest selling points is our support service. Most telecom providers only provide solutions such as cloud hosted phone systems but do not offer support. They only provide support if you purchase one of their products. At Richmond Telecom, we have a different policy. We provide 24-hour emergency service, support, and maintenance. We also offer training, remote diagnostics, and consulting services for all your telecom systems solutions. Our 24/7 on-call IT support services are commendable, and we can help you boost up your network security so you can keep your precious business information safe at all times.

4. Free Tech Audits

One way in which Richmond Telecom sets itself apart from other cloud hosted phone companies is by offering free technology audits. These audits can allow you to see exactly where your phone system is functioning well and where it needs improvement. An audit will further enable us to customize the products and services we can provide to suit your company’s specific needs. These tech audits involve a thorough network analysis of all the technology you have in your offices, such as servers, desktop PCs, and cabling infrastructure.

For Cloud Hosted Phone Services, Contact Richmond Telecom Today!

Are you ready to hop on board with Richmond Telecom? We hope you are! Whether you purchase our cloud hosted phone systems or our traditional landline phones, our technology specialists will be present to guide you through each step. Call us today at (804) 964-1700  or write to us at info@RichmondTelecom.com to know more about our products or services.

Bella Ellen

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