The debate over whether Magento or Salesforce is better for eCommerce development has raged on for years among developers, merchants, and the Magento and Salesforce communities. When you have to select between two equally desirable cloud-based eCommerce platforms, each with a coveted global reputation, high-profile clients, and cutting-edge capabilities, it’s tough to make a decision. Even if both platforms assist organisations improve their digital operations, they differ significantly in terms of technological stack, back office capabilities, and cost, and they cater to various business demands. To finally put an end to the Magento vs. Salesforce discussion, we conducted a thorough, multi-faceted comparison of both platforms to assist you in selecting the best platform for your needs.
The eCommerce platform you select has a significant impact on how your eCommerce process is structured. Both platforms are technically capable of powering all of your eCommerce digital marketing and omni-channel sales operations. Continue reading to get a comparison of the two platforms to make your platform selection a little easier.
Table of Contents
What precisely is Magento?
Magento was founded in 2008 as an open source eCommerce platform that gives online merchants complete control over the design, content, and operation of their store, as well as a variety of advanced SEO, marketing, and catalog-management capabilities. Without a doubt, Magento commerce cloud has some of the best built-in multi-store capabilities for both local and international businesses. Magento is built on a foundation of powerful technologies like Apache, Nginx, Symfony, Varnish, and others. Magento has unrivalled scalability, allowing even small businesses to grow without limits in the future.
Features of Magento Commerce
Mangento is the most popular eCommerce platform for small to mid-sized businesses around the world. You can choose to self-host your online store or use cloud hosting to make your eCommerce site run faster with Magento Commerce.
- A Diverse Marketplace
- Magento Commerce provides easy access to actionable data
- Flexible Hosting Alternative
- Solution for Mobile
- Online Store with Scalability and Flexibility
- Support for many stores for better management on a single Magento installation
- Include B2B capability to assist wholesalers in enhancing client service.
- Users can freely customise thanks to infinite scalability. This one has both advantages and disadvantages, but it is thought to be superior than other SaaS platforms.
- Smart content management – Page builder for creating dynamic content rapidly
- Intelligence in Business
- Strong inventory and order management
- Launching a website takes a long time.
- The high ownership costs
- Technical abilities required for use
Meanwhile, Magento Commerce Cloud is identical to the Commerce edition, with the exception that it is a cloud-based service that gives you rapid access to the most recent software version, infrastructure enhancements, and features. It includes a number of highlighted benefits in addition to the Commerce edition’s features:
- PCI Compliant Workplace
- SLA of 99.99 percent cloud availability
- For high performance, use full page caching and image optimization.
- Security and performance monitoring tools built-in
- Infrastructure updates and performance improvements are ongoing.
What is Salesforce Commerce Cloud?
This remarkable cloud-based Software-as-a-Service (SaaS) solution, which is backed by SalesForce and boasts its own infrastructure, servers, upgrades, and security measures, is a top B2C and B2B commerce solution. Salesforce Commerce Cloud allows you to streamline the purchasing process, deliver a personalised buying experience, and create a beautiful commerce experience across all channels – mobile, social, web, and retail — with out-of-the-box features, comprehensive tools, and powerful commerce portals.
Salesforce has a sophisticated merchandising feature that allows you to rapidly create and set up a storefront without any hassle. Merchants now have more control over themes and content thanks to the new page designer solution. Salesforce also has cutting-edge eCommerce features like multi-currency, multi-language, and multi-store capabilities, which help to increase conversions across a worldwide ecosystem. Salesforce also automates the payment process, controls refunds and cancellations, and streamlines the process of fulfilling and shipping customers’ orders around the globe. Salesforce Commerce Cloud is a unified Omni-channel solution that helps you improve customer experience and drive business success.
Salesforce uses artificial intelligence to provide highly tailored suggestions, ensure relevant, robust search results, reduce abandoned searches, interpret purchasing behaviour, and meticulously tailor category pages and search results to each consumer in order to increase conversions.
Features of Salesforce Commerce Cloud
Salesforce Commerce Cloud makes selling online simple by streamlining the process. Your online store is housed in Salesforce Commerce Cloud’s cloud for a quick and secure eCommerce experience. You already have all of the tools you need to market and sell your products. Features of the Commerce Cloud include:
- Omni-Channel Solutions That are Focused
- Tool For Integrated Marketing And Analytics
- Shoppers Have a Variety of Options
- Provide a Shopping Experience in-Store
- Because Salesforce manages everything (server, upgrade, maintenance,…), users can save a lot of time and money in business development.
- Robust merchandising capability allows you to quickly and easily create a storefront.
- Catalog management that works
- Commerce Insights provides a highly tailored and machine learning experience.
- The omnichannel solution allows you to service clients across several channels while maintaining high synchronisation.
- Multi-currency, multi-language, and multi-store internalisation support
- Customization options are limited.
- Total costs are unpredictable.
- Integrations with third parties are limited.
Salesforce Commerce Cloud and Magento Commerce enable you to create sophisticated global eCommerce solutions that include targeted marketing analytics capabilities to help you better understand your audience. The truth is that not every retail store requires the features that Salesforce Commerce Cloud requires. Magento allows you to select only the tools you need to create a robust eCommerce operation that meets your needs and revenue model.
Building A Magento Commerce Store And A Salesforce Commerce Cloud Store Costs:
|Starts from $18,000
|Starts from $200,000
|$100,000 – $200,000
|$250,000 to $600,000
|Does The Platform Takes A Percentage From Your Sales
|Suitable For eCommerce Store With Annual Sales Of:
|$100,000 and above
|$20 million and $500 million
Salesforce Commerce Cloud has a number of advantages. Magento, on the other hand, is the appropriate choice if you want an online platform that has all of the features you need and can be adjusted to optimise your eCommerce operation.
Magento Marketplace is a wonderful resource for users to find the extensions and integrations they need to meet their needs. This Marketplace presently has over 2,000 products and services listed, covering practically every facet of an internet business.
Salesforce, on the other hand, has less third-party integrations than Magento to improve the customer experience. Furthermore, for integrations that Salesforce does not offer, users either pay more or customise more.
Difference between Salesforce Commerce Cloud vs Magento
The nature of the platform is the first distinction between Salesforce Commerce Cloud and Magento.
Magento Commerce is a self-hosted or on-premise platform that allows store owners complete control over the hardware. However, it may necessitate additional expenditure as well as regular server monitoring and maintenance.
Users can obtain the best security, enhanced website performance, and open-source code to freely adapt and add more desired functionality to Magento using the self-hosted platform.
Salesforce Commerce Cloud, on the other hand, is a cloud-based SaaS platform that relieves users of server, hosting, network, and even cybersecurity concerns. There’s no need to hire a server when you can get high-quality services at a minimal cost, with guaranteed security and scalability.
Salesforce Commerce Cloud, on the other hand, restricts users’ access to the server and source code, limiting their freedom. Users are unable to customise or modify the code to match their own requirements due to this flaw.
When comparing Magento with Salesforce Commerce Cloud, it’s been noted that each platform has its own set of benefits and drawbacks. As a result, selecting the right one for your website necessitates careful and thorough evaluation of a variety of factors.
Which one will work for you?
We hope you found this comparison of Magento Development Company and Salesforce Commerce Cloud useful as you weigh the benefits and drawbacks of each platform. Depending on your needs, either one could be a good fit, and both offer robust B2C and B2B features.
But, by now, you must have formed an opinion. We personally like Magento stores because they enable the creation of an eCommerce store with a more customizable feel, style, and functionality. The platform also allows developers to construct a highly dynamic interface for the best possible customer purchasing experience. Salesforce is great for managing the sales funnel and clients, but it doesn’t focus on improving the store. However, Magento is a better choice for creating a customer-focused store. As a result, you can engage a Magento or Shopify mobile app developer to construct your Magento store (some Shopify developers can also work with Magento so that you can hire from the available resources).
If you’ve already invested a lot in the Salesforce cloud ecosystem, Salesforce Commerce Cloud is a terrific alternative, but it lacks a lot of the customization and expandability that Magento does.
Magento, on the other hand, is extremely powerful and flexible, but it requires more development time and is not as user-friendly as Salesforce Commerce Cloud. It’s not quite ready to use right away.
Want to learn more? Do you want to see if Magento is perfect for you? Folio3 is here to assist you. Make an appointment with us right now. We’re always here to assist you learn more about Magento Commerce and decide if it’s the ideal platform for your eCommerce store as certified Magento Solution Partners.