How to source the perfect recruitment software for your agency

Recruitment agencies on the lookout for the perfect recruitment software have several things to note. The most significant on the agenda is to only settle for a recruitment CRM that is compatible with every aspect of the agency.

So, what is the best way to source the perfect recruitment agency software? Should recruiters only rely on the superlative features of the software? Will these sleek features boost their efficiency and workflow? And what are the most important software characteristics? Or should the agencies depend on market reviews to make their choice?

There is no one definite answer. Purchasing recruitment software requires a lot of care and thought. It should involve finding a software supplier that is as renowned for its customer support as it is for the product features. The reviews also play a sizeable part in tilting the favour towards the product. Thus, decision-makers must assess reviews and customer testimonials carefully. It’s not just about the happy clients but also the disgruntled ones and the solutions offered by the company.

But finding a suitable CRM software does revolve majorly around the software features. These must comprise –

• Automated features
• Compliance checks
• Social media integration
• Talent mapping
• Market mapping

These are the qualities that will develop an agency’s workflow. It facilitates a better way of working – one that is more simple, more clear, and more cohesive. Recruiters who already utilise recruitment software to amplify their results can attest to this.

The automated features help in dealing with recurring tasks. Anything from CV parsing and branding to sending text messages about interview details can be done automatically by the software. In a single month, the time it saves is equal to many days of a recruiter’s time. Now, this excess time and energy can be diverted to networking. Recruitment is built on people and relationships. That is why recruiters are always carefully cultivating relationships. So channelling that attention towards networking is valuable.

Recruitment software is very useful in talent and market mapping. These are tools that enable agencies to see the current market trends as well as the kind of talents a company will need. Recruiters can strategize and help plan for their client’s talent needs.

Compliance checks cover right-to-work checks as well as GDPR and IR35 rules. Every new employee needs to submit the appropriate documents showing their legal permission to work in the country. The impending IR35 rule (to commence in April 2021) is meant for contractors. Meanwhile, GDPR is about data protection. So, the compliance checks deal with different topics and the details can be complex for most recruiters to grasp. Working with a recruitment CRM software makes this side of the work very convenient and easy.

Talent sourcing is vital to recruiting. There is always the need for quality candidates. So a software’s social media integration feature helps recruiters manage and organise their candidate communication. This improves the candidate experience which helps retain the best talents.

These are just some of the highly prioritised features of great recruitment software.

Once the agencies decide on the features and find suitable supplier, they also need to expand their search by doing more market research on the vendors and reading reviews. Live product demos are common. Most of the demos are conducted online which helps save time. It is better for at least two people to sit on a demo as there can be different useful perspectives and observations. Preparing questions beforehand to clear any doubts is also advantageous.