For Your Growing Business: Top 5 Courier Services in Australia

Is your business growing and the next destination is sunny Australia? We’ve collected the best courier service companies for you, to help you navigate in this new phase your company has stepped into!

We can’t highlight enough how important it is to find the most suitable delivery service in Australia for you, as it will instantly give a huge boost to your business. It can reduce costs and time deficiency while introducing your product to a brand new audience.

Read along, scale your business and make your life easier!

#1 DHL Express

DHL Express offers worldwide coverage of express parcel and package services, which includes shipping and tracking solutions and premium services such as personal account management and transport insurance. DHL Express is perfect for small and growing businesses!

The company is determined to control its environmental impact by updating its fleet to use alternative fuels. DHL aims to convert 50% of its vehicles to use compressed natural gas and achieve zero-emissions logistics by 2050.

Pros

DHL is one of the fastest international delivery services, guaranteeing a delivery time of 1-6 business days for all the available 220 countries and territories. DHL services and delivery is available 24/7, 365 days per year. In addition to the regular services, DHL provides non-standard delivery and billing options. With DHL you will have all the flexibility your business requires.

Cons

Due to its many services and options, finding your ideal price plan can be a bit tricky. Also, in case of any problems, assistance can take a bit longer than usual.

2# Aramex Australia / Fastway Couriers

Headquartered in Napier, New Zealand, Fastway Couriers is a courier delivery service that operates in Australia, New Zealand, Ireland, Northern Ireland, and South Africa. The company was acquired by Aramex in 2016, which is in the top 5 transport and logistics companies globally. Aramex is a multinational courier and package delivery company, based in Dubai.

Aramex has a 20% stake in the Ruwwad Al Tanmeya Initiative, which aims to accelerate community development through youth empowerment, education, and volunteering.

Pros

By using Aramex Australia delivery, you can arrange your pick-up time with your local courier, so your parcels will be picked up every day, or as required at the time. In case you missed your parcel delivery, Fastway will attempt to deliver it again the next day. Generally, packages are delivered in one business day unless the package is sent to outer areas. Domestic delivery time can expand to a maximum of 3 days, while international delivery time can take up to 6 business days.

Cons

One of the main policies of Aramex Australia is to obtain a signature on all deliveries, therefore Aramex delivers only on weekdays.

3# StarTrack Courier

Founded in 1974, StarTrack is an Australian transport and logistics company owned by Australia Post. Startrack could be the best decision if your packages need to be delivered super fast. StarTrack Courier combines the logistics and service expertise of Australia Post with the renowned network reach of StarTrack for same-day deliveries.

Australia Post recently launched an action plan that focuses on emission reduction, recycling and put a great emphasis on transparency across the supply chain.

Pros

Although StarTrack Couriers’ operating hours are generally from 8 am to 6 pm, they provide services for after-hours, public holidays, and weekends as per your business needs. Sending a parcel with Startrack is easier than ever, simply add your parcel details in the Quick Quote box and choose from a wide range of services. With each parcel, you have access to online and permanent bookings, live tracking, and digital reporting. These services are available for all Australia Post customers and new StarTrack Courier customers who open a new account at Australia Post.

Cons

Startrack operates B2B only and on a contractual basis.

4# FedEx

FedEx is one of the biggest American multinational delivery services companies headquartered in Memphis, United States. The company is best known for its air delivery service, but it’s also the first major shipping company that offers overnight delivery as its flagship service.

FedEx initiated EarthSmart, which represents the dedication to environmental sustainability through pioneering eco-friendly innovations that will help protect the vital resources of our planet.

Pros

FedEx Australia delivers on every business day within the country while offering Saturday service in some markets upon request. If you are not home to take over your package, the driver will leave a notification at your door to reattempt the delivery within one business day.

If you want to avoid missed packages, try the FedEx Delivery Manager, which lets you sign online and allows you to give specific instructions for future deliveries.

For urgent international deliveries use FedEx International Priority, which guarantees that your package will be delivered within 3 days.

Cons

FedEx has a return fee of $3-4 per day and in case of any inconvenience, customer service can take days.

5# Toll Group

The Australian Toll Group operates in road, rail, sea, air, and warehousing and its international network expands to 50 countries. Toll Group consists of three divisions, Global Express, Global Forwarding, and Global Logistics.

To reduce its carbon footprint, Toll has taken actions with sustainability and emission programs. In 2010 Toll launched its Greenhouse Gas and Energy program, called Smarter Green, to reduce greenhouse gas intensity by 20% by the end of 2020.

Pros

Toll’s Priority service offers after-hour, weekend, and public holiday deliveries. In case you missed your delivery you can locate your shipment by using the My Parcel tool. Christmas and Lunar New Year delivery have never been so easy! The company offers guidance, when customer demand is at its highest, ensuring your delivery can arrive right on time.

Cons

Delivery time can range between 2 to 6 days, although with the Toll’s Same Day premium service the time-critical packets are set to be delivered within one business day. It’s worthy of note that delivery and handling fees can be outrageous and there might be difficulties with customer service.