Communication is the key to efficiency. When managing a team of people, having great resources is how everybody will remain on the same page. Atlassian tools have several different online-based platforms that will improve the function of any company. No matter how many individuals are employed, knowing that the team can all use the same platform to produce the best work possible is the ultimate form of unity and understanding.
1. Software Development
Any company working with the development of software needs a sustainable platform. Being able to track each step of the process means the team will understand what needs to be done. This is also a great way to highlight any performance issues or elements that are working out well. Since the entire team can become a part of the same platform, every member will feel they know what they must do to accelerate the development process. There are many different types of software, but one thing they all have in common is the methodical development and testing phase. Having notes on each topic will help the company learn what is working.
2. Collaborative Organization
Another great feature Atlassian tools have to offer is a platform designed to create collaborative lists and boards. This helps companies on the most foundational level and promotes optimal organization. Teams will often make a workspace that everybody can access to pinpoint important deadlines and goals. This serves as a great point of reference for companies that work on multiple different projects at once. Staying organized is the main way to become successful as a team effort.
3. Incident Management
Whenever an incident arises within a company, having a plan to resolve it is of importance. Nobody enjoys working through these problems, but moving forward in a productive way is the best method to use. Having a platform designed to report and solve incidents will help the team focus on what can be fixed. This digital record is a great way to avoid running into similar problems in the future and will eventually lead to more success company-wide.
4 Ticketed Conversations
Whenever teams work with the public, having a system in place to handle any inquiries or requests is important. Using a platform that offers ticketed communications will divide each customer’s conversation into its own thread. This allows supervisors to observe how the conversations are being handled and will provide great resources for the training of future employees. This is also a great feature to use when trying to optimize the workplace. Being able to see each conversation on its own makes the workload seem less overwhelming, and this is how great customer service begins.
5. Task Tracking
No matter what is being worked on, seeing tasks laid out in a convenient way will encourage employees to keep moving forward. This makes any goal clearer and can be edited at any point. Provided within each task is also an optional set of instructions or guidelines that will continue to propel employees forward. It can be a great tool to use to keep people motivated and focused on the bigger picture. Many companies use tools like this to track improvements, as well. When a team member is seen continuously improving, this can open the door for conversations dealing with raises and promotions.
Through these methods, any team will come out stronger and produce the best results together. Regardless of the types of work being completed, businesses in several industries rely on Atlassian for help. The resources are great and easy to use, making for excellent efficiency throughout any daily operations.