Do you own an agency or a company that is divided into several teams working on one single project? Do you often find it hectic sending mails, or switching to different apps to manage customers, teams, clients, and assign tasks to the team leaders & team members?
If the answer is yes, then you have ended up clicking the correct search result, because today I’ll be sharing one of the most preferred and brilliant software that not only helps you to manage teams but also caters to many features that are surely beneficial for the productiveness of your employees.
So hold tight and read our review of Bitrix24, your ultimate workspace.
Table of Contents
What’s Bitrix24?
Before we even move towards its features, isn’t it a good idea to know what exactly is the software we are going to talk about today?
So in simpler terms, Bitrix24 is a feature-packed software that helps you to manage your teams, assign tasks, hold meetings, automate sales, send invoices, create websites, and maintain the employees’ directory.
All of this, in just one single software. That’s what makes it special and different from its alternative, which provides limited features. What makes it more special is the fact that Bitrix24 cares about its users a lot. They provide timely updates and help you out whenever you are facing any issues working on the software.
More than 10 million people around the globe are already using it to fulfill their business management goals, and someone who aims to scale his/her business and take it to the next level should definitely try Bitrix24
And having said that, let’s see what features does it offer, shall we?
Features Offered by Bitrix24
Collaboration Tools
For someone like me who manages a team of 40 writers, 17 editors, and 5 graphic designers, it is really important for me to keep all of them in touch and collaborate on projects that are assigned to them because most of them are closely related.
And the collaboration tools offered by bitrix24 not only help me to stay in touch with the team but also increase productivity.
There is a video, audio, and text messaging feature that collects teammates’ opinions through the polls and also allows you to react to each other’s messages.
Furthermore, there is an online work clock in bitrix24 that can be used by the teammates that help them to start/pause/finish their working day.
CRM
Managing customers’ databases in an excel sheet can be tiresome. But thanks to bitrix24 for offering unlimited customer database features, even in the free version. You can track records of customers’ purchases, and see when was the last time they placed an order.
Moreover, you can reactivate customers who have been inactive for so long by offering them a new product or service and keep the business thriving.
Tasks & Projects
If you have ever used scrum-based software to manage teams, then you’ll surely love this feature of bitrix24.
You get a set of scrum tools, i.e., backlog, sprints, story points, etc, integrated with the communication feature that allows you to manage tasks & projects easily.
The best part is that it is not necessary to be a tech-nerd to understand this feature as it works like a simple idea sharing, and task management board.
Build sites & stores
If you need a site or store that represents your business, collect leads and provide all the basic information about your business to your customer, then Bitrix24 will help you out.
It provides a second-level domain and a free hosting space for your site, offering 100+ templates in multiple industries like restaurants, hospitals, agency to choose from.
Moreover, you also get tons of tools that help you to customize the template according to your business requirements. Isn’t it amazing?
HR & Automation
From an HR’s point of view, managing a directory of employees, their salaries, working hours, and other important information can be a lot more difficult than we think. Bitrix24 helps in managing all this information efficiently and safely.
Moreover, HR can also manage payrolls, calculate taxes, working hours, and other related information.
Furthermore, if the company is hiring new employees, you can simply manage the resumes database and schedule meetings with the right ones for the company.
App integration
App integration is necessary because Bitrix can’t manage every tiny little task that helps operate a business.
That’s why they offer a marketplace that features add ons developed by the partners and manually approved by Bitrix24.
You can integrate zoom, WhatsApp, Mailchimp, paypal and various other apps in your workspace.
Bitrix24: Compatibility
But can my pc run it?
Well, of course, that is another great feature of Bitrix24. It does not require a supercomputer to run, and even a decent low-end pc/laptop can run it smoothly. It is available for windows, mac, android, and iOS users.
There’s an application available on the play store and AppStore because one cannot carry a laptop with them everywhere.
What’s new in Bitrix24 2021 Update?
As I said above, Bitrix24 provides timely updates to its users, whether free or paid. The updates for this year have rolled out already. Let’s find out a bit about the new features.
If you want, you can even watch the Bitrix team’s presentation video, instead of reading the features.
Inventory Management
The new update brings a most awaited feature of bitrix24, and that’s the flexibility to manage inventory on the go. You can add/delete products in the meantime and also do it from your smartphone.
The inventory management feature also helps you track down sales and send invoices to the customer, all of that in just one software.
Whatsapp business features
Don’t have a WhatsApp business account? No worries! The latest update brings you the features to convert people who contact you on WhatsApp directly through Bitrix24, with advanced features.
Create & Send Invoices
If you use a separate invoicing or billing software, then stop using them from now. Bitrix24 has introduced 1 click invoice generating feature which is more efficient and faster than other invoice generators.
The interface is easy to understand, you can add custom fields in the invoice,
and you can even track down customers who have not cleared the invoice yet.
Meeting briefs
Do you still keep a notebook & pen during an online meeting to note down the highlights, take a picture of them and send it to everyone after the meeting ends?
That’s a lot of work!
But with this new feature of Bitrix24, you can note down the important points right in the software, and it automatically gets shared with the attendants as soon as the meeting ends.
Analytics
With the help of CRM data, you can easily build PowerBI, and data studio reports right inside your bitrix24 account and share it with others. The reports can update in real-time, saving your time and efforts of updating them periodically.
Scrum tools
The scrum tools, backlog, sprints, story points, etc, can now be used with the collaboration feature. It is free for upto 5 team members, and you can easily migrate data from Jira, and Asana.
Pricing
Bitrix24 offers four plans, let’s have a quick overview of the pricing.
- Free – Offers 5GB storage and basic collaboration and project management features.
- Basic – Offers 24GB and some advanced collaboration and project management features. Moreover, you can also create an online store if you opt for this plan.
- Standard – 100GB storage, with basic plan features, admin mode, and marketing tools.
- Professional Plan: 1TB storage, with all features.
You can create your free account right now, click here.
Final Words
Bitrix24 is definitely a top-notch workspace that can help you manage and scale your business efficiently. With all the latest features added in the 2021 update, it has become even more beneficial to users.
We hope this review will help you to increase the productivity of your employees and manage tasks easily.