What does a good employee experience look like? Many companies don’t seem to know the answer to this question. A Gartner survey showed that less than 15% of employees are fully satisfied with their work experience.
Today, organizations need to go beyond offering basic benefits, like health insurance, because a great employee experience is a sum of multiple components, such as the company culture, physical work environment, competitive compensation, and so on.
If you manage to improve employee experience, chances are you will see the results in your revenue – businesses with high employee engagement have 2.5 times higher revenue than those with low engagement levels.
So how do you make sure your employees are satisfied? Here are 6 tips that will help you enhance employee experience in your company.
1. Foster Clear and Transparent Communication
Effective communication can help you reduce morale issues and ensure that every employee feels like a part of the team. Take time to talk to your team members and find out if there is anything you can do for them to ensure cooperation and dedication from their end.
In addition, include your employees in important conversations where they can share their opinions and ideas. Clear and transparent communication will make sure that information is disseminated to all members of the team and no one feels left out. Avoid setting targets for your team members until you talk to them and know whether they have the capability to achieve targets within the specified time frame.
Effective communication goes a long way in reducing negativity at the workplace which eventually leads to happier and more satisfied employees.
2. Give Your Employees Gifts
According to research, gifts from the employer can make employees feel appreciated. Whether it is holiday gifts, birthday gifts, or thank you gifts, gestures like these can have a positive influence on an employee’s perspective of their employer, which can contribute to improving morale and boosting satisfaction.
What’s more, the right gift can make an employee feel more connected to the organization and less likely to leave. 45% of employees who reported receiving a thoughtfully chosen gift said that the experience increased their loyalty to the company and made them more likely to want to stay.
3. Improve the Onboarding Process
Better onboarding experience means higher employee productivity and retention rates. Having a comprehensive knowledge base is one of the best ways to improve the onboarding experience.
A comprehensive knowledge base will speed up the entire process by providing a detailed run-through of your procedures and systems, making the entire experience a lot simpler and less stressful for new members of your team.
This will give your employees a clear idea about what is expected of them from the very beginning. It will also help them learn how to best complete assigned duties and figure out
who can help them finish their tasks.
4. Audit Your Compensation Frequently
Even if your employees are aligned with your company values and invested in your brand, they still want a competitive and fair salary. Research has shown that that only 1 in 5 workers feel that they are paid fairly, and this can have a significant impact on productivity and morale.
In order to ensure that your salaries are competitive, consider hiring a third party to audit your compensation. They will compare your salaries to current market rates and, if it turns out that what you are offering is lower than the competition, make a plan to get your compensation where it needs to be.
5. Offer the Right Perks
Offering free pizza once a month is okay, but do you actually know what perks your employees care about most? Studies have shown that employees care most about flexibility, healthcare coverage, and paid time off, so see which of these options you could offer. For instance, you could offer more time off during the holidays or offer remote work options.
By offering the right benefits, you will save money on underutilized ones and create a better experience for your team members.
6. Focus on Wellness and Work/Life Balance
According to a recent survey, work/life balance is the number one factor for job satisfaction.
Today’s workforce values a healthy work/life balance approach that focuses on keeping them healthy rather than just taking care of them when they are ill. Popular options include fitness programs, paid parental leave, and remote work opportunities.
The employee experience has an influence on everything, including your company culture and its profits. The best way to improve employee experience is to first learn about your employees’ issues and expectations.
Ask them directly and you will get a clear picture of what they like and what needs improvement. Only then your employees will feel heard and supported, they will be ready to dedicate and contribute to your company’s growth.