There are a number of reasons you might need a business-dedicated phone number. Given the interconnectedness of society wherein most communication nowadays is done online, having a business phone number is starting to be a necessity.
If consistency is something you’re looking for without missing out on connectivity, then considering getting a work phone number is a must. Plus, it can save you from all the hassles of separating your personal communication with work ones.
Good thing for you, it’s so much easier now to get a phone number dedicated to your business. You can now instantly set-up a work phone line by simply making a call to your service provider or installing an app through your phone.
The list below enumerates why you might want to consider dedicating a phone number for your business:
1. Separate Private And Business Calls
You might think that it’s way easier to have one phone number where everyone and anyone can reach you. It keeps every call and messages in one line. That’s got to be more convenient, right? Well, you might want to rethink it.
If you’re a business owner, you’ll probably post your advertisements online or wherever you can post it. If you know anything about business ads, you, of course, must add your contact information. How else would customers reach you?
If you have the same number for your personal life and your business, then expect people to be contacting your personal number for work calls. Literally, anyone who has seen your ad now has access to your phone number and can contact you anytime.
This is something you don’t want to do if you’re trying to keep your private life quiet. There’s probably nothing more frustrating than seeing a random phone call on your personal phone. You don’t want to be interrupted by receiving random calls from strangers inquiring about your business.
If this is something you’re looking to avoid, then simply do so by separating your personal and work number. You’ll have a separate public number for your business while keeping your personal number private. There are many ways to have a dedicated phone number while using your personal number. One is Grasshopper which functions like Google Voice, but offers more benefits. Learn about grasshopper vs google voice to know the benefits for business owners.
2. Maintain Business Hours
Sure, being as close to your clients as possible is probably something you want. but the truth is, nobody wants to be working at, say, 2:00 am in the morning. Unless you’re one of those people who want to be disturbed while sleeping due to a client calling for business, then you should really consider getting a business number.
Most business numbers now have a feature wherein you can set a time limit when your customers can reach you. If your customers try to reach you after business hours, then your customers will instantly be forwarded to a voicemail, and they can call you back when you’re available.
There’s even a feature now wherein you can transfer those voicemails directly to your email. However, you can only turn this feature on if you have Internet connection. Nonetheless, this is still a very useful feature.
Having a business number not only means you no longer have to expose your private number to business contacts; it also allows you to assign various phone numbers for different departments. Plus, your employees can even forward their calls to another department through a mobile phone if need be. Talk about convenience!
3. Have Professional Voicemail
Hearing a personal voicemail when calling for a business inquiry is probably the worst place to put your clients in. Your clients might not only think you’re unprofessional. Your clients may not even take you seriously.
With a business dedicated number, you’ll no longer have to worry about being seen as unprofessional because you’ll have the opportunity to set up a professional voicemail. This informs your client that you’re not able to receive calls for the time being without taking out your client’s enthusiasm.
4. Create Personalized Greeting Message
Apart from having a customized voicemail, you can also get a personalized greeting message for your clients and business partners. If you want, you can even have multiple greeting messages for multiple situations: one for when you’re open, one for when you’re closed, and another one for holidays.
5. Upgrade Communication
Nowadays, smartphones are the norm. With smart phones, you can use the smart features whenever you talk to your clients. These features don’t usually come with traditional business lines or landlines.
There are features like spam call blocking that comes instantly with the phone if spam calls are things you struggle with. You can even set up automated reply templates for that easy and convenient texting wherever you are.
As most businesses now run with the help of technology, why not include upgrading your phone lines and business number? There’s even a feature now wherein you can dedicate a separate number for custom inquiries and support and a bunch of other software available to you through the Internet.
Once you understand the ease and convenience that comes with having a dedicated business number, you’ll no longer look back on the days where you have your personal and business number combined in one.
6. Work Anywhere
It’s no secret that most brands and companies are dependent on communication technology when doing business, and this digital transformation is becoming a must for every company. Only those who are willing to adjust to the changes in society and trends are usually the ones who make it to the top.
A simple way to do this is by getting a business remote phone system to communicate with employees and clients, regardless of where you may be.
If you haven’t been aware, remote work is the new ideal. Your employees no longer have to sit in an office cubicle all day to be productive. Now, productivity comes in many shapes and sizes, and the same goes for connectivity. It’s so much easier to connect to your team if you have a unified communication system wherein you can interact with one another whether that be team messaging, online meeting, or sharing of screens through one platform.
With a remote phone system, you can reach your teammates and customers despite being away from the office.
Before, you might deem having a business number as a luxury, but in today’s world, it’s an absolute essential. The market for designated business phone numbers is huge. Make sure to not let this trend pass by without giving it a shot.
Whatever your reason might be, you can’t deny the benefits of having a designated business number. Businesses are altering the way they look at communication and connectivity. You need to adapt to the changes in society if staying relevant and keeping mobility is your goal. Through the plethora of communication tools, you can break down the obstacles of being disconnected.