Did you know that more than 4 out of 5 people trust Google business reviews as much as their friends?
If you want to achieve sustainable growth for your business, then securing positive reviews is essential. Not only can potential customers see how others enjoy your goods or services, but they can also see how your business responds to praise and criticism.
Do you need help figuring out how to get more reviews online? Keep reading this article so you can learn 5 tricks that will boost your reputation online.
- Maintain Your Google My Business Listing
Before you can even get more Google reviews, you need to make sure that your listing is up to date on that platform. It’s always a good idea to check in on Google My Business once a year to review details like your address, phone number, business hours, and more.
You should learn more about the importance of having an updated Google My Business listing and how it can get you more reviews.
- Give Customers an Incentive to Leave Google Reviews
Since every business is fighting to get their customers to take time out of their day to write a review, it’s understandable that people don’t have much energy. A simple way you can get their attention is to offer an incentive that rewards them for their effort.
An example of a competitive incentive is 15% off their next purchase or free shipping.
- Send Emails That Ask for Customer Reviews
Some people may not even think about leaving reviews unless they’re reminded. A gentle way you can request reviews is to send follow-up emails after customers have bought something online.
Make sure this email makes it easy for customers to write a review and send it within a few days after their order arrives.
- Ask Kindly in Person to Get More Reviews
If you own a business that has a physical storefront, then you’d be surprised by how far a smile will get you. Shoppers like to see the human side of a business, which means that politely asking customers if they wouldn’t mind writing a review can do the trick.
You can even add a note about reviews on business cards that you include with people’s purchases so they have another reminder once they’re home.
- Evaluate Your Customer Service
Businesses that go above and beyond to prioritize the customers’ experiences are the ones that inspire people to leave reviews unprompted.
Take some time to reflect on your current customer service skills and see if there’s any room for improvement.
Now You Know How to Get Google Reviews
Figuring out how to get more reviews can seem like an impossible challenge when there are so many other businesses out there fighting for this goal as well. Following these tips can give you an edge that will deliver stellar results.
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