5 Reasons Your eCommerce Business Needs Fulfillment Services

Are you planning to start your online or eCommerce business? If yes, then that’s a great move!

Having an eCommerce business is one of the most profitable businesses because more consumers shop for the things they need online for convenience, affordability, and trend. Digital or eCommerce is continuously growing with additional services such as fulfillment services to help entrepreneurs attain success.

Why Fulfillment Services? 

Fulfillment services are third-party companies that fulfill customers’ orders on behalf of the seller or eCommerce business owner. Because fulfillment centers store products, manage inventory, pack items, and take care of shipping, many eCommerce merchants hire their services for good reasons, including the ones below. 

• Save Money And Effort

A fulfillment center takes care of order processing from checkout until the customer receives the item. The eCommerce seller doesn’t need to buy packing supplies and drive to the post office to ship the items. Just imagine the money and time you need to do all these tasks.

Fulfillment services pave the way for solo-operation online businesses. Today, anybody can start a small eCommerce business without hiring workers to take care of packing and shipping. Hence, online business owners can save time and effort by utilizing fulfillment services such as Selery Fulfillment and others.

Reduce Processing Time & Meet Consumer Expectations

Dedicated fulfillment providers like James & James have a large workforce in their distribution centers who can pick and pack items fast. As leaders in their industry, they understand the best packing methods for efficiently and securely completing orders (98.0% of their orders are despatched same day).

Because fulfillment centers have all the necessary tools and structures in place, they can process a high volume of orders within a short time. Depending on what you’re selling online, the consumer will have a certain expectation of how quickly the item will be dispatched. For example, subscription box fulfillment stands out as one of the more challenging types of fulfillment as consumers typically expect these in a very short timeframe. Ultimately, choose wisely when selecting an appropriate fulfillment service.

• Professional Order Processing

Fulfillment companies are aware of the tough eCommerce market competition. Therefore, they also continue to find ways to offer better services such as training workers with the latest packing techniques and investing in advanced inventory management systems.

Moreover, fulfillment centers use the right tools and equipment for warehousing, inventory, packing, and shipping. They’re highly knowledgeable about packing standards such as the right size of boxes and fillers to use and customs laws.

For startup eCommerce merchants, learning and doing all tasks in processing customers’ orders can be overwhelming. So, the best solution is to hire fulfillment services for less stress and more time to learn how to manage an eCommerce business.

• More Focus On Sales And Marketing

Fulfillment centers ensure the processing of customers’ orders quickly. They use state-of-the-art inventory systems configured with the systems that their client eCommerce businesses use to avoid skipping or missing any order. Moreover, they also have close partnerships with couriers and cargo companies to avoid shipping delays and ensure on-time delivery. For more details, you can check https://www.youtube.com/channel/UCIqsxdfz0HUWPuT_nfDycYg.

Because fulfillment service companies take care of packing and shipping customers’ orders, eCommerce merchants have more time to focus on sales and marketing. They can focus on strengthening their content marketing, search engine optimization, social media marketing, and other digital marketing strategies to gain more potential customers.

• Attain A Good Work-Life Balance

Running any type and size of business can be stressful. Fulfillment services can help entrepreneurs achieve a good work-life balance because most centers work round-the-clock to process customers’ orders.

For this reason, online merchants can spend quality time with their families. They can set a time to exercise, play with their children, or have a vacation without worrying about processing customers’ orders. Online sellers can monitor the progress of each customer’s order through the tracking numbers that the fulfillment service companies provide.  

Indeed, the assurance and excellent quality of services that fulfillment centers offer to make them more in demand among online merchants.

• Make Online Shopping Customers Happy

One great reason why many eCommerce merchants hire fulfillment services is to make their online shoppers happy. Many fulfillment centers can process and ship ordered goods earlier than customers expect. As a result, customers tend to order more from eCommerce stores that provide prompt item delivery.

Entrepreneurs can offer more shopping deals such as free shipping to their customers because fulfillment centers charge affordable shipping fees. Since customers love to shop from online stores that offer high-quality products at affordable or free shipping, they keep coming back to buy more. Therefore, eCommerce stores can gain more loyal customers by partnering with reputable fulfillment companies.

In addition, eCommerce merchants can offer a money-back guarantee. Most fulfillment centers take full responsibility for damaged or ‘not as described’ items that their customers receive. While such a case rarely happens because fulfillment companies have strict quality control, they provide such a guarantee to gain the trust of potential and existing clients.

Conclusion

Are you convinced about entrusting your customers’ orders to a fulfillment center? As discussed above, online or eCommerce businesses need fulfillment services for many good reasons. When choosing a fulfillment service company to work with, eCommerce merchants must research the reputation, inclusive services, pricing, and terms for a smooth eCommerce business operation.