5 Common Snapchat Problems and How to Fix Them

Millions of modern users use Snapchat daily. This app is on the popularity rise among the young generation for several reasons. The main thing is that the content that users share will be available for only a one-time view which certainly adds value to snaps. Plus, there are innovative augmented reality filters the users like engaging with.

Hence, many users face various problems that affect the experience of interacting with this app. Below you will find the top 5 common mistakes and tips on how to solve them shared by the apps experts from Howly so that you can use Snapchat seamlessly and unlock the full potential of this social media.

Top 5 Snapchat Problems and Solutions

So what are the most common bugs Snapchat users can face? According to different reviews, there are five most common mistakes that occur suddenly. Let’s discover the tips that will help to eliminate and prevent them.

The Black Screen

In the majority of cases, the users can face such a problem as a black screen. This happens when the user opens the camera viewfinder. The camera does not work, and the screen is black. It does not allow the user to take a photo or video with such an error.

What to do in this case? First of all, make sure your smartphone camera is working. If everything is fine with the camera, then perhaps the problem is that you have not approved the permission to the app to use the camera.

Go to the app’s settings section and see if you have opened access to the camera. If you have not opened access to the camera, then you need to fix it to use all the features of the app.

If the problem cannot be fixed this way, you can try another solution. Log out and log in again. Note that this can only work if you have given the app access to the camera.

The White Text

Another common problem Snapchat users face is white text. This undoubtedly complicates the use of the app since it is not possible to see what you are typing. What to do if you encounter such a problem?

The most optimal solution is to update or download the app again. First, try updating the app and see how the text will be displayed. If the update did not change the situation, then you need to reinstall it. After such procedures, this problem should be gone.

The Video Problems

Camera bugs when creating a video are another problem that users of the app may experience. If you face a delay or some kind of problem when recording a video, then the overall experience of creating Snapchat content becomes less pleasant. What to do in this case?

At first, you need to check the Wi-Fi connection of your smartphone. If the connection is active, try switching it and turning it on again. If this method does not fix the problems with video recording, then you need to look for a problem in the performance of the app.

Try to clear the app’s cache and then restart it. Also, this problem may occur when the memory of your device is full. It is recommended to delete unnecessary files so that the app can work without mistakes.

View Files One Time

Also, some people have a problem when they can view a photo or video only once. Unfortunately, such an error occurs due to the developers’ fault and not because of some features of the device or Wi-Fi connection. What can you try to do in this case?

There are two options by which you can get rid of this problem. The first step is to check if there is an update for the app. If a new update version is available, then you need to update the tool. If an update is not available, then it is recommended to reinstall it. Usually, these methods help to solve such problems with shoots and videos.

The White Screen

Another problem you may encounter is a white screen every time you open an app. But do not worry – the problem is that you have not confirmed your email or phone number. You need to find the confirmation email from the app. If you do not confirm such a letter, then you will not be able to solve the problem of a white screen.

You can also delete the app and reinstall it. But in this case, it is recommended to immediately confirm your email or phone number to prevent the appearance of such a bug.

3 More Tips to Avoid Snapchat Errors

In order to avoid app bugs, you can use a few simple tips. It does not guarantee that you will never face bugs again, but it will allow you to avoid many unpleasant moments.

Update the App

The updated version of the app involves not only some kind of update in functionality. Updates often come with the common bugs already fixed, plus strengthened data security measures. Therefore, do not ignore the new versions of the update. This will allow you to enjoy the app instead of trying to get rid of this or that error.

Clear App Cache

The essence of the cache is that the app records every operation in order to perform it even faster in the future. Therefore, such a procedure as deleting the cache allows you to get rid of the mistake in the operation. That is, all operation histories are canceled, which allows the device to perform it from scratch and without errors.

So, there is a need to clear the app cache so that it can function without errors. This procedure will only take a few minutes of your time but will allow you to enjoy Snapchat without any bugs.

Wrapping Up

Now you know about the most popular problems faced by users of this application. Use these tips to forget about most of the possible bugs and enjoy the functionality of Snapchat.