The conversation about Virtual Reality and the future has ceased to be a simple, idealistic conversation, and moved to a real-life concept. Several virtual reality companies in India are exploring the numerous applications of VR in training and education, to harness employee skills to match the needs of a futuristic world.
VR is a technology that uses 3D generated images to provide an immersive user experience, via simulated environments. VR can be loosely classified into three types:
- Mobile: Users can insert their smartphones into a VR headset.
- Standalone: A VR headset that does not require the use of additional cables or devices.
- Desktop: Includes high-end computers which are powered with VR technology and headset.
Virtual Reality in Corporate Training:
Corporate training is a highly essential function that ensures that all employees within an organization work collectively to grow both the organization and their skills. This is why Virtual reality companies in India have seen a rising demand for VR in Corporate training. Here are a few operations where VR is already in use and has shown promise:
Improving business and soft skills
Most business-related skills can only be cultivated through practice and insight and VR provides companies with a safe, controlled environment to enable such practice. VR enables a stable environment where employees can practice their skills without fear of causing damage to the company’s reputation, and where they can learn from their mistakes.
Skills like public speaking, sales calls, networking, customer support, and so on are rarely taught at schools and are not concepts that can be extensively studied. However, these interpersonal skills are essential for the success of an enterprise and are the skills that are sought out.
VR companies help fill the gaps in skills and enable the polishing of interpersonal and essential business skills.
Diversity and Inclusion Training
A comprehensive VR training activity is simulated to impart broader and realistic training, which helps learners recognize how to detect unconscious bias within themselves and in their interaction with others. Companies use VR to place employees in situations that often prompt inappropriate comments.
The experience includes later reviewing of the conversation to point out any microaggressions against an employee based on race, gender, or maybe even financial stature.
The VR-based activity helps learners understand how to develop awareness, empathy towards others and how to detect and handle such microaggressions. The major benefit of this technology is that it recreates realistic interactions, allowing individuals to learn without affecting another.
Customer experience
Retail stores have also begun to understand the benefits of using VR training to improve and optimize the customer experience. It allows employees to learn how to handle the pressure, maintain their temper and tone when talking to customers, how to sound warm and compassionate while seeming informed, and much more. VR software can be used to impart training on how to interact with customers and improve customer satisfaction.
Virtual reality companies in India have understood how effective corporate training can be when equipped with tools to create realistic situations. With companies understanding the direct influence of good training and education on the overall productivity of the company, VR has replaced old, outdated forms of training with training suitable for the world today!
