For any coffee shop owner, customer retention is the goal. Whether you are looking to simply maintain your current customers or grow them into regulars, there are a few things that you should have in place to keep customers coming back.
This post will outline 10 items that any coffee shop business needs to create an environment where people want to return again and again!
Table of Contents
Automatic drip coffee makers
An automatic drip coffee maker is a must have for any coffee shop. If you are looking to save money on your daily business operations, this is the way to go!
Automatic drip models offer simplicity and convenience making them perfect for busy shops or those that need multiple brewing options.
Be sure to pick one with an adjustable strength control so you can accommodate customers who enjoy their coffee regular style compared with visitors who prefer something bolder in flavor.
A high-quality espresso machine
This is a must for your coffee shop business. A commercial espresso machine can be pricey, but they’re worth it in the long run if you want to serve great tasting lattes and cappuccinos all day!
A high-quality semi automatic espresso machine does not have to break the bank or lead into bankruptcy these days either. There are some cheaper options out there that still do an amazing job such as: Rancilio Silvia M Vapore Espresso Machine . Another option is Saeco Via Venezia Deluxe Coffee Maker with Built In Grinder which will allow you to save money by grinding your own beans right before brewing them at home! If you want something more affordable than this Saeco model then take a look at DeLonghi BAR32 Retro 15 BAR Pump Espresso Maker which is an excellent option for your coffee shop business.
A commercial espresso machine may seem unnecessary, but if you want to keep customers coming back they will greatly appreciate it!
An industrial coffee grinder
A commercial-grade griner is also a must-have if you want to sell coffee beans or grounds.
Your customers will love the smell of freshly ground java in their cup, and it is also less expensive than pre-ground beans.
A commercial espresso machine is another essential for any serious coffee shop business that’s looking to keep up with competitors and attract new clients.
The best thing about such machines is that they let you serve high quality drinks at your establishment while keeping costs down by allowing you to use cheaper ingredients like milk instead of syrups and flavors — which can bring an additional cost when using them on top of paying for labor and equipment upkeep/replacement every month!
POS system and website
A point-of-sale system is a must for any restaurant aiming to streamline its operations and increase profitability.
Not only does it let you track your daily sales, but also the average amount spent per customer — which can be crucial if you plan on running an online ordering service or adding delivery features to your menu in order to attract more clients.
You will need something that’s easy for both employees and customers alike — so we recommend checking out TouchBistro as one of our favorite POS systems! You’ll find great discounts here: touchbistro/coupon/.
It lets you customize everything from payment options to text messages sent when orders are ready, meaning no extra time wasted training new hires how things are done.
What’s more, it also has a free version that will help you test the waters before making an investment.
Last but not least, having your own website is a must for any coffee shop business — even if you plan on sticking to traditional means of advertising and marketing such as word-of-mouth referrals from loyal customers or flyers posted around town.
It will allow new clients to find out about all the important details without bothering with phone calls or visits in person — meaning less time wasted explaining how things work at your place!
Curbside pickup supplies
One of the best things about working in a coffee shop is getting to know your regulars. You learn their favorite drinks and snacks, you recognize them as they come through the door, and oftentimes you chat with them throughout their visit.
Even if someone comes into your coffee shop for just one drink each day, it’s still considered a regular! Most people love having that relationship with an employee at any business; however, what happens when those daily customers start coming later or earlier?
For example: during move-in time (when school starts), we see lots of parents stopping by our coffee house early in the morning before work to grab breakfast sandwiches on their way out!
But there are also many students who stop by after dinner because they forgot to pack lunch. This is when businesses may want to consider having curbside pickup supplies, like insulated bags for drinks and snacks!
Milk and water
These are two things that are essential to coffee shop business. No matter how you make your coffee, these needs must be met for any customer to enjoy the drink. If you do not have them ready in their proper form, there is no point of running a successful cafe or restaurant!
Industrial blenders
Industrial blenders are also necessary in making flavored drinks at your café. Variety is the spice of life! Customers always appreciate having options when it comes to their beverages so you should offer different kinds of coffees as well as teas, smoothies or other blended drinks that they can mix-and-match with syrups and flavorings. As time goes on you may want to experiment with adding additional items such as soups or salads but these staples will get you started off on the right foot!
Ovens and toasters
Oven and toasters are also a must-have for coffee shops. It is important to have a wide range of baked goods for your customers to choose from, including muffins, cakes and pastries. If you are running a bakery, then it is also important to have ovens and toasters. Besides pastries, your customers may also want coffee cakes or croissants for breakfast.
Ovens are particularly helpful if you plan on selling sandwiches as well because they will keep the meats hot throughout the day while still being able to slice them easily with an industrial slicer . Toaster ovens can be used in place of full-sized conventional ovens during down times when there aren’t many orders coming through so that energy costs don’t go up too much.
Refrigerators and freezers
These are essential for storing foods that are perishable. If you plan to offer food items, they must be stored accordingly.
You can also choose water-filtering systems and ice makers for your coffee shop business if it will serve cold drinks as well as hot ones. Lastly, consider adding a ventilation system in order to air out the smells of brewing coffee or baking pastries whenever necessary. These things should not only make people feel comfortable but keep them coming back too!
Shelving
These are essential for storing foods that are perishable. If you plan to offer food items, they must be stored accordingly. You can also choose water-filtering systems and ice makers for your coffee shop business if it will serve cold drinks as well as hot ones. Lastly, consider adding a ventilation system in order to air out the smells of brewing coffee or baking pastries whenever necessary. These things should not only make people feel comfortable but keep them coming back too!
Conclusion
These are the most important things you should consider when creating your coffee shop business. If you can invest in all these, then more customers will flock to your store and become loyal patrons! You’ll never have a shortage of people buying from you. These tips may seem simple but they’re worth taking into consideration when it comes to planning out what kind of cafe or bistro would best suit your tastes and budget. Take note that money is not everything so be sure that there’s also room for creativity too! Good luck with starting up a successful coffee shop business today!
